While the banking and financial services sector is commonly the hardest hit by fraud, the size and scope of the problem in the Social security industry such as pension, welfare, employment specifically can be surprising to many. Nonetheless, the issue is significant and increasing due to continually evolving schemes. With biometric technology, pension providers can boost overall security and customer experience, while cutting operational costs.
Recent regulatory developments mandate that pension providers to prioritise accurate data management. Not only does inaccurate data result in costly payment errors and subsequent rectification, but it could also lead to significant reputational damage and severe legal challenges.
Biometric-based digital onboarding enables automated and accurate data capture during new member onboarding. With real-time OCR, the information provided on the submitted documents is accurately populated into the data fields. Any changes to a pension holder's personal information can be done with an instant and secure biometric-based member authentication.
Inaccurate data might also lead to overpayments, including failure to notify the pension provider of a member's passing. As pension providers are naturally unaware of the full extent of overpayments, it’s hard to estimate the full scope of the issue, but account investigations and recouping funds are doubtlessly a very costly and inefficient business.
Fortunately, with liveness checks, pension providers can significantly mitigate overpayments by making sure the claims are made by the genuine (and alive) pension holder.
Here we'd like to share you our successful case in Social security.
In order to further simplify the annual review procedures for social insurance pension survival certification and prevent pension fraud, China Social Security Bureau uses MIAXIS Fingerprint readers and terminal device embedded with MIAXIS Fingerprint sensor module and network information sharing to realize the self-service annual review of pension insurance benefits application and survival fingerprint certification, and provides convenient, fast, accurate and safe survival certification services for people who receive social pension benefits.
About fingerprint information collection. At present, China Social Security Bureau has fully carried out the fingerprint information collection work for people who receive social pension benefits. From June 1, 2013, all people who hold the city's social security card and receive enterprise employee pension benefits can use their ID card and social security card to go to the human resources and social security office of the town (street) where they are registered to enter their fingerprint information for filing.
About the annual review of survival certification. Employees who have completed fingerprint entry and filing and enjoy enterprise employee pension insurance benefits and urban and rural residents social pension insurance benefits can choose to use their social security cards to go to outlets where equipped with social security card service self-service terminals, and go through the self-service survival certification annual review procedures through the fingerprint authentication system of the self-service terminal.